Common questions we hear at Lucas Dental
Welcome to the Lucas Dental FAQ page! Here, you’ll find answers to some of the most common questions we receive at our practice. Whether you’re curious about treatments, appointments, or oral care tips, we’ve got you covered.
If you don’t find the information you’re looking for, please don’t hesitate to contact us directly. Our friendly team is here to help!
General Questions
Are there parking options?
Yes we have onsite parking, approximately 12 spaces with 1 disabled parking spot.
Do you accept new patients?
Yes, absolutely. We love and take pleasure in seeing new patients! We make time available every day just for new patients, so you can usually be seen within a few days after your initial phone call. However if it is an emergency we will try our very best to see you the same day. We look forward to the opportunity to amaze you with our service and look after your oral health needs.
What does my first appointment involve?
When you arrive for your first appointment our Treatment Consultant will take you on a tour of our practice and make sure we have all of your relevant details. When you meet your dentist they will discuss any concerns you may have and address that first. They will perform a thorough dental examination and take digital radiographs (bitewing x-rays) and digital photos to complete your records.
If you require any further treatment, we will present you with a treatment plan with estimated fees along with health insurance item numbers. A complete initial examination usually takes approx 60 minutes.
Our Treatment Consultant will go through and explain your treatment and fees and then proceed to prioritise you treatment based on your needs and budget.
Do you have different payment options?
We accept cash, eft, CDBS, all health funds, & Afterpay